Band 7: Describe a time you received unexpectedly good service. You should say: - Where you were - What service you received - Who provided the service And explain why it was unexpectedly good. (User-Submitted IELTS Speaking Answer)

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Polished transcript:

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During the Christmas season, there was this non-restaurant adjacent to the cathedral. It's a large place where you can accommodate 1,000 people at once, but the service was always acceptable. Fortunately for me, on Christmas Day, the receptionist was kind and cheerful. I was received in a pleasurable way, and I felt so homely and happy that their cheerful demeanor was what I expected to imbibe the museum for Christmas. When I ordered chicken, to my greatest amazement, I received an extra portion because the manager instructed them that whatever a customer demands, they should double it. I was very happy with that. Not just that, when the waiters mentioned that if they wanted to give them some amount of money in appreciation, I reached into my pocket to appreciate the lady by my side. She said no, that they had been warned never to take any tips from their customers. I was overwhelmed. The service was top-notch. Previously, in the hall, you would feel hot, but I was shocked that the ACs were functioning well, and I never felt the heat sensation unlike other times. I would say it was top-notch service, and due to this positive attribute about them, I would like to visit them over and over because it's so amazing, and I never knew.

Actual audio transcript (What native speakers are likely to hear):

During Christmas season, there was this non-restaurant adjacent to the cathedral. It’s a large place where you can accommodate 1000 places at once. but the services was always acceptable. Fortunately for me on Christmas day, the receptionist was kind and cheerful. I was received in a pleasurable way and I felt so homely and happy that their cheerful look was what was expected to imbibe the museum for Christmas. So when I ordered for chicken, To my greatest amazement, I got an extra because the manager asked them to whatever a customer demands, they should double it. I was very happy with that, not just that. Before, when the The waiters said if they wanted to give them some amount of money in appreciation. I bit my hand into my pocket to appreciate the lady by my side. She said no, that they have been warned never to take any tips from their customers. I was overwhelmed. The services was top notch. Before in the hall, you feel hot but I was shocked that the ACs are well functioning that I never felt the heat sensation unlike other time. I would say is the top notch service and due to this positive attribute about them, I would like to visit them over and over because it’s so amazing and I never knew

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Band 7+: Describe a time you received unexpectedly good service. You should say: - Where you were - What service you received - Who provided the service And explain why it was unexpectedly good.

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Describe a time you received unexpectedly good service. You should say: – Where you were – What service you received – Who provided the service And explain why it was unexpectedly good.

Describe a time you received unexpectedly good service. You should say: – Where you were – What service you received – Who provided the service And explain why it was unexpectedly good.

Describe a time you received unexpectedly good service. You should say: – Where you were – What service you received – Who provided the service And explain why it was unexpectedly good.

Describe a time you received unexpectedly good service. You should say: – Where you were – What service you received – Who provided the service And explain why it was unexpectedly good.

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