Describe a time you received unexpectedly good service. You should say: - Where you were - What service you received - Who provided the service And explain why it was unexpectedly good.

Yeah, about two months ago, I went to the hospital with my wife because she had some problems. We visited the doctor, and the doctor said to take some tests to identify the real issue. We went to the hospital for that, and we waited there for over two hours. Then a good person, like [...]

I would like to share my experience at the cafe I visited in Tokyo last summer. In my opinion, exceptional service is defined by the manner of their waitstaff. During my time at the cafe, I encountered some of the best service I have ever received. They took the initiative to ask about my mood [...]

During the Christmas season, there was this non-restaurant adjacent to the cathedral. It's a large place where you can accommodate 1,000 people at once, but the service was always acceptable. Fortunately for me, on Christmas Day, the receptionist was kind and cheerful. I was received in a pleasurable way, and I felt so homely and [...]

I think it's the... Today I bought my first perfume in a shop. The shop is in Central, and the brand name is kind of hard to pronounce in English. It’s a famous big brand perfume shop. I went in, and the sales associate asked me how she could help. I said I wanted to [...]

Yes, this phenomenon occurred when I was traveling, and some people, especially close friends, strongly claimed that air travel service is not good because there are many reasons, maybe unprofessional service staff or other factors. I certainly believed this at some point, but when I was planning to travel abroad, I had to use air [...]