Band 6: Describe a time you received unexpectedly good service. You should say: - Where you were - What service you received - Who provided the service And explain why it was unexpectedly good. (User-Submitted IELTS Speaking Answer)

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Polished transcript:

Male Female

I think it's the... Today I bought my first perfume in a shop. The shop is in Central, and the brand name is kind of hard to pronounce in English. It’s a famous big brand perfume shop. I went in, and the sales associate asked me how she could help. I said I wanted to try some perfumes. She said she could help me, and then she sprayed the perfume on a paper strip and gave me two to smell. Oh, that was great! At the time, there were a lot of people coming in, so she left us there to help others. My sister and I were there together, and we tried another perfume by ourselves. We tried this and that. Suddenly, the sales associate came back and asked if we had any preferences, like whether we liked floral scents, woody scents, or other types. I mentioned I favored a certain style of perfume, and she suggested some for me. I smelled them, and they were quite good. I couldn't decide whether to buy the first one I planned to buy or the other one I thought was good in the shop. I eventually chose one. When I went to pay, the lady asked me if I had another favorite scent. She offered to give me a small sample. I said, 'Oh, thanks so much!' Then she helped me check out and gave me the sample of the perfume. That was so great.

Actual audio transcript (What native speakers are likely to hear):

I think it’s the… Today I bought my first perfume in the shop. The shop is in Central and the brand name is kind of hard to pronounce in English. on this one famous big brand perfume shop and then I went in and then the sales asked me oh how can I help you and then I just said I want to have a try of like feel perfume and then she said I can help you and then she spread the perfume on the paper and then gave me two smells and oh that’s great but and at the time there’s a lot of people come and continue coming so she left us there and then she helped others and then we a me and my sister went there together and then me and my sister tried another perfume by ourselves and then tried this and that isn’t it and then suddenly the cells came back and then ask oh do you have any preferences like what you like um be the food smell or the wood smell or other like types of smell I just I’ve favorite in this kind of style perfume and she suggested some for me and then I smell it and oh quite good and then I just can’t decide whether to buy the first one I planned to buy or the other one I think is good in the shop and then I just chose one and then when I went to pay the money and then the ladies asked me oh do you have another favorite smell I can give it to you as a small sample and then just oh thanks so much and then so So, and then she asked me to check out and then give a sample and the perfume for me. And then that’s so great.

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Band 6+: Describe a time you received unexpectedly good service. You should say: - Where you were - What service you received - Who provided the service And explain why it was unexpectedly good.

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Answers On The Same Topic:

Describe a time you received unexpectedly good service. You should say: – Where you were – What service you received – Who provided the service And explain why it was unexpectedly good.

Describe a time you received unexpectedly good service. You should say: – Where you were – What service you received – Who provided the service And explain why it was unexpectedly good.

Describe a time you received unexpectedly good service. You should say: – Where you were – What service you received – Who provided the service And explain why it was unexpectedly good.

Describe a time you received unexpectedly good service. You should say: – Where you were – What service you received – Who provided the service And explain why it was unexpectedly good.

Describe a time you received unexpectedly good service. You should say: – Where you were – What service you received – Who provided the service And explain why it was unexpectedly good.

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