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Part 2

Band 6+: Describe a time you received unexpectedly good service. You should say: - Where you were - What service you received - Who provided the service And explain why it was unexpectedly good.

Note: Both the topic and the answer were submitted by one of our users.
70% Accuracy The overall pronunciation accuracy of your speech, reflecting how well a native speaker can comprehend it.
Polished transcript:
Male Female
Yeah, about two months ago, I went to the hospital with my wife because she had some problems. We visited the doctor, and the doctor said to take some tests to identify the real issue. We went to the hospital for that, and we waited there for over two hours. Then a good person, like a customer service representative, whom I know from my childhood, suddenly saw me and asked what the problem was. I told him we had been waiting for over two hours. He told me not to wait and that he would help us. He gave us a number, and we didn't have to wait anymore. We took our tests and then returned to the doctor. The behavior of that person made me feel pleased. Yeah, that's all.
Actual audio transcript (What native speakers are likely to hear):

Yeah, since 2 months ago I went to hospital with my wife because she had some problem. So we went to hospital and we visited to the doctor and doctor said that take some test for your for taking the Real problem then we go to the hospital for take up then we visited there like above Two hours then a good person like one com-per-der. I know him from I know him from my childhood and suddenly She saw me and then told me what’s the problem? Then I said we were waiting here for like over 2 hours. Then he told me that don’t wait, I will help you. Then he gave us a serial and we don’t need to take waiting anymore. Then we take our test and then we come back to the doctor and that’s the behavior of the person. make me pleasure. Yeah, that’s all.

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Speaking Time: 52 seconds

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