Describe a time you received unexpectedly good service. You should say: - Where you were - What service you received - Who provided the service And explain why it was unexpectedly good.

Yeah, about two months ago, I went to the hospital with my wife because she had some problems. We visited the doctor, and the doctor said to take some tests to identify the real issue. We went to the hospital for that, and we waited there for over two hours. Then a good person, like [...]

I think it's the... Today I bought my first perfume in a shop. The shop is in Central, and the brand name is kind of hard to pronounce in English. It’s a famous big brand perfume shop. I went in, and the sales associate asked me how she could help. I said I wanted to [...]