Letter

Band 6+: ou have recently moved to another city but your bank has your old address and continues to send all the communication there. Write a letter to your bank Branch. In this letter mention: -Where you have moved? -What problem are you facing regarding the bank's communication? -What do you want them to do regarding old communication already sent to the wrong address

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Sir/Madam,

I hope this message finds you well. I’m writing this to notify you of the problem, which I’m facing since I moved to my new house. The address attached to my account is currently the old one, which was Flat no 12 High Terrace Apartments, but last month, I shifted to Flat no 18 Rising Towers Apartments which will be my permanent residence for the next two years.

Since I moved in here, all of the bank’s communication has been sent to my old address, and I haven’t received the credit card bill for the last month, and of this month as well. Moreover, multiple confidential bank notices which required a reply have also been sent to the wrong address. Because of this I’m not able to pay my credit card bills and got penalized.

Kindly, send all the previous months’ communication means to my new address, and also send an updated credit bill for both months and I also request to un-apply all the extra interest on the bill. Also, void all the previous material sent to that address mark that as un-received.

I will be thankful to you,

Regards

ALI

Word Count: 193

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

address: 5

which: 4

month: 3

credit: 3

Try using synonyms for the above words

Task Response

The letter appropriately addresses all requirements of the task, providing relevant and sufficient information about the change of address, the problems encountered, and the desired actions from the bank. There are a few minor areas for improvement, such as ensuring all requests are very clear and direct to avoid any ambiguity. Overall, it's a well-written response.

Coherence & Cohesion

The letter is generally clear, but the organization could be improved. Consider using more explicit topic sentences to introduce each paragraph's main idea. Transition words could also be used more effectively to link ideas within and between paragraphs, enhancing the flow of information.

Lexical Resource

The vocabulary is adequate for the task, but there's room for improvement. Try to incorporate a wider range of vocabulary related to banking and address changes. For example, instead of 'send all the previous months' communication,' you could use 'forward all past correspondence.' Using more precise language will make your writing more impactful.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. For example, 'communication means' should be 'communication' or 'communications'. Also, the phrase 'void all the previous material sent to that address mark that as un-received' is unclear and grammatically incorrect. Focus on using correct verb tenses, subject-verb agreement, and sentence structure to improve accuracy. Proofreading carefully before submitting your writing can help catch these errors.

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