The graphs illustrate the difference between undergraduates and postgraduates satisfaction with several different types of facilities at a specific university in the United Kingdom in 2007. Overall, postgraduate students were more satisfied than undergraduate students in all facilities, except for school facilities. In addition, most surveyed facilities received ‘Very satisfied’ from more than 50% of students, with the exception of satisfaction of postgraduates in school facilities.
With regard to the school rooms, satisfaction of both undergraduates and postgraduates follow the same pattern with ‘Very satisfied’ being the most prevalent category, at 62% and 63% respectively. Slightly below was ‘Not satisfied’ and ‘Quite satisfied’, as their corresponding figures stood at 25% and 13% for undergraduates and 23% and 14% for postgraduates. Another surveyed facility is the university cafeteria. The percentage of undergraduates who have a high level of satisfaction with the cafeteria is 52%, compared to 73% of postgraduates. The remaining proportion of undergraduates was divided roughly in half for ‘Quite satisfied’ and ‘Not satisfied’, with 22% and 26% in turn. For postgraduates, 16% of students had medium satisfaction and 11% students were not satisfied with the cafeteria.
Regarding the school facilities, this was the only surveyed facility which undergraduates were more likely to show enjoyment, with 52% of undergraduates feeling ‘Very satisfied’, compared to 43% of postgraduates. The second prevalent choice of undergraduates was ‘Quite satisfied’, at 34%, 2% higher than the figure of that for postgraduates. At the bottom of the list, there are 14% of undergraduates and 25% of postgraduates who show a low level of satisfaction for the school facilities.