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The image presents data on customer satisfaction levels with US airlines and specific flying aspects for 1999, 2000, and 2007. Satisfaction with major airlines: 1999 saw 65% satisfied, 32% dissatisfied; 2000 had 69% satisfied, 29% dissatisfied; 2007 reported 72% satisfied, 24% dissatisfied. Table data: Courtesy of flight attendants had satisfaction rates of 89% in 1999, 90% in 2000, 92% in 2007. Courtesy of check-in/gate agents showed 88% in 1999, 87% in 2000, 93% in 2007. Price of tickets recorded 45% in 1999, 59% in 2000, 48% in 2007. Schedules satisfaction was 79% in 1999, 79% in 2000, and 72% in 2007. Comfort of seats had 47% satisfied in 2007.
Given the complexity of the image, the above description may not be entirely accurate.
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The bar chart and table above illustrates the variety of satisfaction levels of costumers with airlines and different aspects of air travel in US in three different years, 1999, 2000 and 2007.
Overall, the vast majority of consumers claimed to be satisfied with the job provided by the major airlines in US in all three years reflected in the graph. Additionally, it is evident that generally, the satisfaction with the specific aspects of the flying experience has increased over time.
In the bar graph, it is shown a steady rise in the satisfaction of costumers, reaching a 72% in 2007. Whereas, the disatiesfied costumers had decreased from one third to approximately one fifth of the total costumers.
In the othe hand, as it is seen in the table, the courtesy of the flight attendants is the aspect with the higher satisfaction among costumers. Meanwhile, the price of tickets is the lowest one, although it showed a substantial increase since 1999.
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