The provided pie chart and table illustrate the results of a survey conducted among library users at the university. Overall, the largest segment in the pie chart appears to be Full-time undergraduates, accounting for 44%, while the highest level of user satisfaction reported in the table is 95%. Library users show the most satisfaction with the helpfulness of the staff, whereas they exhibit significant dissatisfaction with the availability of journals, which stands at 20%. In terms of library user categories, the smallest group is Academic staff, which is approximately six times smaller than the Full-time undergraduates.
Looking at the pie chart, Full-time postgraduates represent 25% of the total user categories. The Part-time postgraduate category accounts for 16%, which is twice the percentage of Distance learning users.
According to the table, it is evident that users are generally satisfied with the services offered, as indicated by the available information. University students express a high level of satisfaction with library open hours, with a rate of 65%, as well as with the helpfulness of the staff. Additionally, it is clearly illustrated that the availability of books, availability of journals, and reliability of Wi-Fi are approximately equal in user satisfaction.