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Band 7+: The chart and table below show the results of a survey of library users at a university. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

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Image for topic: The chart and table below show the results of a survey of library users at a university. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

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The image contains a pie chart titled 'Categories of library users' and a table titled 'Library user satisfaction (%)'. The pie chart breaks down library users as follows: Full-time undergraduate 44%, Full-time postgraduate 25%, Part-time postgraduate 16%, Distance learning (all courses) 8%, and Academic staff 7%. The table shows satisfaction levels for five categories: For Library opening hours, 65% were Very satisfied, 35% Fairly satisfied, and 0% Not satisfied. For Helpfulness of staff, 95% were Very satisfied, 5% Fairly satisfied, and 0% Not satisfied. For Availability of books, 50% were Very satisfied, 40% Fairly satisfied, and 10% Not satisfied. For Availability of journals, 45% were Very satisfied, 35% Fairly satisfied, and 20% Not satisfied. For Reliability of wi-fi, 48% were Very satisfied, 33% Fairly satisfied, and 19% Not satisfied.

Given the complexity of the image, the above description may not be entirely accurate.

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The pie chart illustrates the 5 different categories of library users, while the table shows their satisfaction level in regards to different amenities within the library.

Overall, it is evident that the library is predominantly used by full-time undergraduates, who make up just under the half of the total amount of library users, leading at 44%. On the other hand, full-time postgraduates were recorded second on the list at 25%, while the other 2 categories, distance learners and academic staff, scored relatively the same results, 8% and 7%, respectively.

Regarding the table, it can be seen that the opening hours and the helpfulness of the staff are the aspects that the overwhelming majority is highly satisfied with, with both scoring 65 and 95 highly satisfactory reviews alongside zero negative reviews, respectively. In contrast, reliability of wi-fi and the availability of journal seem to have the highest account of negative reviews, both having fairly similar results at 20 and 19 unsatisfied opinions, in the order given.

Word Count: 165

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Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
C2 - Complex
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Grammar Mistakes: N/A

Vocabulary Repetition:

library: 3

reviews: 3

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Task Response

The report effectively addresses the task by summarizing the main features of both the pie chart and the table. The overview is clear, and the comparison between different user groups and satisfaction levels is well-handled. To improve, ensure that all data points from the table are categorized or mentioned more comprehensively, as some middle-ground data (such as 'Fairly satisfied' percentages) were omitted in favor of focusing on the extremes. However, the logical structure and ability to highlight key trends are strong.

Coherence & Cohesion

The report is well-organized and easy to follow. The use of cohesive devices such as 'Overall', 'On the other hand', 'Regarding the table', and 'In contrast' helps guide the reader through the comparison of the two different data sets. To reach a higher band, ensure that the transitions between the pie chart analysis and the table analysis are even more seamless, perhaps by using a more sophisticated introductory phrase for the second body paragraph.

Lexical Resource

The vocabulary used is appropriate and varied, with good use of terms like 'predominantly', 'overwhelming majority', and 'amenities'. There is a good attempt to paraphrase the data (e.g., 'unsatisfied opinions' instead of just 'not satisfied'). To improve, aim for even greater precision; for example, instead of 'scored relatively the same results' for percentages, you might use 'accounted for similar proportions'. Also, ensure that nouns and adjectives are used with perfect collocation (e.g., 'highly satisfactory reviews' is good, but 'highly satisfied' is more standard for people).

Grammatical Range & Accuracy

The report demonstrates a good range of complex structures, including relative clauses and comparative forms. However, there are minor grammatical slips that prevent a higher score. For instance, 'make up just under the half' should be 'make up just under half', and 'the availability of journal' should be plural ('journals'). Additionally, when reporting numbers, ensure the phrasing is precise (e.g., 'scoring 65 and 95 highly satisfactory reviews' is slightly awkward; it would be better to say 'with 65% and 95% reporting high satisfaction').

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