The pie chart below illustrates the breakdown of library users, while the table displays the users satisfaction across five different categories.
Overall, the pie chart shows that the majority of the library users are full-time undergraduate with 44 percent, while academic staff are least person with only 7 percent. In addition, the table highlights that the helpfullness of the staff had the highest persentage of satisfaction, while more individuals were dissatisfied with availabillity of journals with over 20 percent.
Regarding the pie chart, full-time undergraduate represented the largest segment with 44 percent. This was followed by full-time postgraduates whose represented exactly a quarter. Meanwhile, part-time postgraduate students make up 16 percent, whereas distance learning and academic staff made up the smallest portion of 8 percent and 7 percent.
Turning to the table, helpfulness of staff recorded the highest index of satisfaction of 95 percent, whereas the library opening hours also recievd the strong approval around 65 percent. In contrast availabillity of journals and reliability of wifi registered the lowest index of 45 and 48 percentage of users satisfaction. While availabillity of books stood in the middle with half percentage.
