Band 7: The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers. (User-Written IELTS Writing Task 1 Sample)

The charts illustrate performance of a bus company between 1999 and 2003 in terms of punctuality and number complaints .The first graph compares the actual percentage of on-time arrivals with the company’s targets, while the second one shows the number of complaints per thousand passengers.

Overall,company consistently failed to meet its punctuality targets, and the number of complaints increased over the years.

In 1999 and 2000, the target for on-time arrivals was 86%, while the actual figures were significantly lower, around 82% and 83% respectively. In the following years, both the target and actual percentages gradually decreased, with both values being equal at around 84% in 2003.

Meanwhile, the number of complaints per thousand passengers showed a rising trend. Starting from approximately 80 complaints in 1999, the figure increased to around 120 by 2003, with a slight dip in 2001.

In summary, while the company reduced its punctuality targets over time, it still failed to meet them, and customer dissatisfaction—as shown by complaints—continued to grow.

Answers On The Same Topic:

The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.

The charts show the percentage of services arriving on time compared with the target, and the number of complaints per thousand passenger journeys between 1999 and 2003. Overall, actual on-time performance was always below the target, although it generally improved after 2000. Meanwhile, the number of complaints fluctuated but showed an overall upward trend, reaching […]

Band 8+

The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.

The first chart illustrates the performance of a bus company in terms of on time both empirical and goal while the second chart gives information about the complaints and passenger rate. Overall, it is clear that the target percentage of punctual running sevices was higher than that of actual except for 2003. Moreover, the complaints […]

Band 5+

The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.

The given bar charts depict the on time arrival of the bus and punctuality expectation by the company, and the complaints have reported by the public over a specific period. Overall, there was a noticeable fluctuation in actual time arrivals and slight fluctuation in company target. It is also noticeable that, negative feedback from the […]

Band 6+

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The graphs give information about the visits from France and North America for holiday and business.

The line chart illustrates the figure of relaxing visits and solving job problems to UK from January to December in a certain year. In general, initially, the highest data is holiday visits in France and the lowest is the remaining. Then, people from North America rise, reach a peak, and drop the bottom; while the […]

Band 5+

The graphs give information about the visits from France and North America for holiday and business.

Band 5+

the charts below show the protein and calorie intake of people in different parts of the world Summarise the information by selecting and reporting the main features, and make comparisons where relevants

The chart below illustrates the average people’s consumption of calories and proteins in various parts of the world. Overall, it is manifest that North America consumes the most units per protein and calories and exceeds the perfect intake whereas India and other parts of the world consume a much lower figure of protein and calories […]

Band 5+

The graph and chart below give information on the average daily and minimum temperatures in degrees Celsius and the average number of days with rainfall each month for two Australian cities.

The line graph shows the daily temperatures in Brisbane and Canberra – two Australian cities – throughout the year, while the bar chart focuses on the rainy days in the same cities. Overall, it can be seen that the figures for maximum and minimum temperatures in Brisbane and Canberra witnessed similar trends, rising at the […]

Band 9

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Band 7+: The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.

The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.

The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.

The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.

Other Topics:

The graphs give information about the visits from France and North America for holiday and business.

The graphs give information about the visits from France and North America for holiday and business.

the charts below show the protein and calorie intake of people in different parts of the world Summarise the information by selecting and reporting the main features, and make comparisons where relevants

The table shows the age profile of tourists on backpacking holidays and guided tours in New Zealand in 2005, and the pie chart gives the satisfaction rating of their stay. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The charts below give information about how water was used in the world and different countries in 2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The graph and chart below give information on the average daily and minimum temperatures in degrees Celsius and the average number of days with rainfall each month for two Australian cities.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

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