Band 6+: The graph below shows the result of a survey of patients who stayed in three different wards* of a hospital. It shows what percentage of the patients replied 'very good' about various aspects of their hospital experience. Summarize the information by selecting and reporting the main features, and make comparisons wherever relevant.

The bar chart illustrates the result of poll, filled up by patients who stayed in three wards (Holly, Maple, and Oak) of a hospital. The chart displays the percentage of people who were satisfied with four categories of the assessment (hospital staff, waiting time, quality of treatment, and quality of aftercare).

Overall, people were the most pleased with Holly Ward as it had the highest results in each category. However, satisfaction with Maple Ward is the lowest, while Oak Ward is in the middle.

In terms of the Holly Ward, all categories were evaluated as the best compared to Maple and Oak Wards. The highest point is the quality of treatment (90% of patients were satisfied), while the lowest is the waiting time (around 75% people). Maple and Oak Wards have approximately the same level of satisfaction with waiting time (around 55% of patients who replied “very good”).

Regarding other categories, polled were more pleased with the quality of aftercare and the hospital staff of Oak Ward compared to Maple Ward (almost 70% and just over 50% of patients were satisfied respectively). The quality of treatment in Oak Ward is higher than in Maple ward, numbering 80% of people.