Band 9: The table below ishows s the numbers of visitors to Ashdown Museum during the year before and the year after it was refurbished. The charts show the results of surveys asking visitors how satisfied they were with their visit, during the same periods.

The table and charts illustrate the number of people who visited Ashdown Museum in the year before and after its refurbishment, as well as the proportions of visitors expressing different levels of satisfaction with their experience.

Overall, it is clear that the museum attracted more visitors following the refurbishment, and levels of satisfaction improved considerably. In contrast, the percentage of people who felt dissatisfied or very dissatisfied declined after the changes.

According to the table, before the refurbishment, 74,000 people visited the museum. This number increased significantly to 92,000 in the following year, indicating that the refurbishment had a positive impact on visitor numbers.

Turning to the survey results, the percentage of visitors who reported being “very satisfied” rose markedly from 15% before the refurbishment to 35% afterwards. Similarly, the proportion of those who were simply “satisfied” increased from 30% to 40%. On the other hand, dissatisfaction decreased: while 40% of respondents had described themselves as “dissatisfied” before the renovation, this figure dropped to only 15% afterwards. The percentage of people who were “very dissatisfied” also fell, from 10% to 5%. Meanwhile, the proportion of visitors who gave no response remained the same at 5%.

In summary, the refurbishment not only boosted the total number of visitors but also led to a substantial improvement in overall visitor satisfaction.