The table presents the number of people who visited Ashdown Museum in the year before and after it was refurbished, while the two pie charts compare survey results on visitor satisfaction during the same periods.
Overall, it is evident that the refurbishment led to a marked increase in visitor numbers, as well as a substantial improvement in satisfaction levels. Conversely, the proportion of those who expressed dissatisfaction fell sharply.
In terms of visitor numbers, the museum received 74,000 visitors prior to the renovation. This figure climbed significantly to 92,000 in the following year, representing an increase of almost one-quarter. Such growth strongly suggests that the refurbishment succeeded in attracting a larger audience.
Turning to the survey results, the most striking development was the surge in positive responses. The percentage of people who reported being very satisfied more than doubled, rising from 15% before the refurbishment to 35% afterwards. Similarly, the proportion of those who were satisfied also grew, from 30% to 40%. In contrast, dissatisfaction declined dramatically: the share of dissatisfied respondents dropped from 40% to 15%, while those who were very dissatisfied fell by half, from 10% to 5%. The proportion of visitors who did not respond to the survey remained unchanged at 5%.
In summary, the refurbishment of Ashdown Museum not only boosted attendance figures but also transformed the overall visitor experience, shifting opinions from predominantly negative to largely positive.