The provided table and pie charts give the comparation of the number of visitors to Memphis Museum and their satisfaction with the experience, respectively, during two years as a consequence of refurbishment.
Overall, there was an increase in visitors after the renovation while visitor satisfaction had positive changes.
In the two years, the number of visitors increased by 21,000. In the first year, there were 68,000 visitors per year, and 42.9% of them had a bad experience, followed by 30.8% who had a good experience. In contrast, only 13.2% of them had a very good experience in the Memphis Museum.
During the year after refurbishment, there was a significant variation in the distribution of satisfaction surveys. This year the visitors increased and surveys showed that 45.9% of them had a good experience, followed by 30.6% who had a very good experience. As a result, the number of visitors with a very good experience rose by 17.4 percentage points, followed by the increase of visitors with a good experience of 3 percentage points.
