The tables present data from two surveys carried out in 1980 and 2010, which assessed residents’ opinions on six aspects of life in a particular city, including education, healthcare, the environment, shops, and employment. The results show the percentages of respondents who rated each aspect as good, bad, or neither good nor bad.
Overall, more residents were satisfied than dissatisfied in most categories, although satisfaction declined in 2010 compared with 1980. Healthcare received the highest approval in 1980, education in 2010, while transport was rated worst in 2010.
The first table shows that healthcare, education, and the environment were viewed positively, with only 8%, 5%, and 6% of respondents expressing dissatisfaction, respectively. In addition, more than 60% of residents rated shops and employment as satisfactory (64% and 62% respectively), while transport attracted the highest level of dissatisfaction at 32%
The second table shows improvements in education and employment, with satisfaction rising to 82% and 72% respectively. However, dissatisfaction increased in other areas in 2010, particularly for transport, which remained the least popular aspect at 38%.