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Letter

Band 5+: Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

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Dear Mr John,

I am writing to complain about the delayance in returning the radio that you took for repairs for over a week now.

On the 8th of April, I bought a radio from your shop. Upon reaching home, I realised it wasn’t working so I brought it back to the shop. It was collected to be repaired and returned after a week but up till now it has not been returned. This is very unprofessional and I am not very pleased with you not keeping to your words.

I would like to know why the radio has not been returned yet, if there are any issues kindly let me know. My patience is running out.

I would be expecting the radio latest the end of this week hopefully, it would have been repaired by then. If that would not be possible kindly supply me with a new radio to compensate for the previous one.

Hoping to hear from you soonest.

Yours Sincerely

Abang Abigail

Word Count: 166

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

radio: 5

would: 4

returned: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses the task by explaining the situation, expressing dissatisfaction, asking for an explanation for the delay, and requesting a quick repair or a new radio. To improve, provide more specific details about the issues faced with the radio and the inconvenience caused by the delay.

Coherence & Cohesion

The letter is mostly coherent and cohesive, with ideas presented logically. However, there are some minor lapses in cohesion that could be improved by using linking words and phrases more consistently. Consider organizing the content into more structured paragraphs for better coherence.

Lexical Resource

There is a good range of vocabulary used appropriately throughout the letter. To enhance lexical resource, try incorporating more varied and sophisticated vocabulary to express ideas more precisely. Additionally, consider using synonyms to avoid repetition.

Grammatical Range & Accuracy

The letter demonstrates a good range of grammatical structures with mostly accurate use of punctuation and grammar. To achieve a higher score, pay attention to subject-verb agreement and sentence structures to ensure clarity and accuracy in communication.

Answers On The Same Topic:

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

Dear Sir, I hope this letter finds you well. I am writing to express my dissatisfaction with the service I received regarding a recent purchase at your store. Approximately two weeks ago, I bought a radio from your shop, but unfortunately, it was not functioning correctly from the outset. Upon notifying your staff, they accepted […]

Band 9

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

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Band 9

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

Dear Sir/Madam, I am writing to express my disappointment in a product I recently acquired from one of your outlets on Queen’s Road and the subpar service I received afterwards. I purchased a radio set from your establishment, and barely 24 hours after usage, it developed faults and stopped working entirely. I was asked to […]

Band 9

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

Dear Sir, I am writing this letter to bring a situation to your attention and my disappointment in the service provided by our shop. I bought Sony radio last week from your shop on Sunday afternoon, upon arriving home and trying to start the radio I realized that it is broken as there were no […]

Band 5+

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