24 Hours Only: Get 20% OFF on Our Premium Plan - Upgrade Now!

Letter

Band 9: Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Check it out

Note: Both the topic and the answer were created by one of our users.

Respected Sir,

I am writing to address the delay regarding the repair of my JBL radio, for which I submitted an order with ID number #456783 a week ago at your store.

I am disappointed that even after a week, the radio is not yet ready. When I handed it in, your representative assured me that it would only take 3 days for the repairs as there were no major issues. This radio was a special purchase for my elderly father who enjoys listening to old songs on it daily as it is his primary source of entertainment.

I had trusted in your customer support assurances when I made the initial purchase, but the delay in the repair process has left me feeling let down. I would appreciate an explanation as to why the repair has taken longer than promised.

I kindly request that you prioritize the repair of the radio and have it ready for collection by tomorrow. If this is not feasible, I will have no choice but to utilize my warranty and request a replacement radio from your shop.

I hope to receive a prompt and positive response from your end.

Best regards,

Bhavesh

Word Count: 197

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

9

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

radio: 5

repair: 4

Try using synonyms for the above words

Task Response

9

The letter effectively addresses all aspects of the task, providing a clear and detailed explanation of the situation, expressing the writer's disappointment, and making specific requests for a solution.

Coherence & Cohesion

9

The letter flows smoothly and logically, with clear transitions between paragraphs and ideas. The structure is well-organized, making it easy to follow the writer's message.

Lexical Resource

9

The letter demonstrates a wide range of vocabulary, using precise and sophisticated language to express the writer's feelings and requests. The vocabulary is used accurately and appropriately throughout.

Grammatical Range & Accuracy

9

The letter displays a wide range of grammatical structures, used with accuracy and fluency. The grammar and punctuation are flawless, contributing to the overall clarity and professionalism of the letter.

Answers On The Same Topic:

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

Dear Sir, I hope this letter finds you well. I am writing to express my dissatisfaction with the service I received regarding a recent purchase at your store. Approximately two weeks ago, I bought a radio from your shop, but unfortunately, it was not functioning correctly from the outset. Upon notifying your staff, they accepted […]

Band 9

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

Dear Sir/Madam, I am writing to express my disappointment in a product I recently acquired from one of your outlets on Queen’s Road and the subpar service I received afterwards. I purchased a radio set from your establishment, and barely 24 hours after usage, it developed faults and stopped working entirely. I was asked to […]

Band 9

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

Dear Sir, I am writing this letter to bring a situation to your attention and my disappointment in the service provided by our shop. I bought Sony radio last week from your shop on Sunday afternoon, upon arriving home and trying to start the radio I realized that it is broken as there were no […]

Band 5+

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

Dear Mr John, I am writing to complain about the delayance in returning the radio that you took for repairs for over a week now. On the 8th of April, I bought a radio from your shop. Upon reaching home, I realised it wasn’t working so I brought it back to the shop. It was […]

Band 5+

See All

Other Topics:

You've noticed a problem with the public transportation in your area and want to suggest an improvement to the local council. Write a letter to the council representative outlining the issue and proposing a solution. You should include details about: - the specific problem you've observed - the impact of this problem on residents - your suggested improvement and its benefits.

Dear Madam, I am writing to you to express my concern about an issue from my local area. Recently,I have noticed a major problem and I could not but ask you for a solution.Due to the trash, our street is very polluted and each corner has a disgusting smell. It is impossible to walk past […]

Band 5+

You are planning a surprise birthday party for a close friend and need help from their family. However, you don't have their contact information. Write a letter to a mutual friend explaining the situation and requesting the family's contact information. You should include: - the purpose of the party and why it's a surprise - details about the type of contact information you need - assurances that the information will be kept confidential.

I am writing this letter to ask your contribution to my friend’s birthday party which will be held on this sunday. I have plans to make that event in the restaurant with the small decoration, dinnner and live music. Only close friend and a maximum of 50 people will be in attendance. I have made […]

Band 6+

You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item Write at least 150 words

Dear Sir/Madam, As a long-time customer of Maison Electronics, I am writing to address an issue regarding the 4-liter gray air fryer I purchased from your online store a week ago. Upon receiving the product, I discovered that the metallic bowl was missing, and I would like to request that it be sent to me. […]

Band 8+

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: * Introduce yourself. * Explain that you did not buy the items listed. * Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing to inform the Manager of the bank about issues with my credit card from your bank. Yesterday, I received a credit card statement from your bank, which listed a number of expensive purchases that I am sure I did not make. In addition, yesterday while I was on […]

Band 8+

You recently attended a workshop that significantly impacted your professional development. Write a letter to your manager. - Express your gratitude for the opportunity to attend the workshop. - Describe the key takeaways from the workshop. - Explain how you plan to implement what you learned in your role.

Dear Sir and Madam, I writing to request attend a workshop. I strongly believe that very benefitical for our company. The titled of workshop ‘Implementation ISO 9001;2015 to Industrial 4.0’ by reputable international training provider. With focusing upgrade international standard spesification(especiall product), leadership strategies, risk management,efficient project delivery. The workshop will be held for two […]

Band 4+

You are organizing a class reunion dinner for your graduating class. Write a letter to the manager of a local restaurant, enquiring about holding the event at the restaurant. You should include details about: - The approximate number of guests you expect to attend - The date and time you would like to book the restaurant for - Menus or catering options available for large groups

Good afternoon, Mister! I’m writing to you about book a VIP room for our graduation! We can negotiate the price. This isn’t our entire school’s graduating class, just our class, so we’d like to book a large VIP room! There will be about 30 of us! Regarding the menu, we’d like a seafood menu, a […]

Band 6+

See All