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Letter

Band 5+: Two weeks ago you bought a radio from a local branch of a well-known chain shop. It did not work properly. The shop took it back and said they would repair it. You have waited a week and still, it is not ready. Write a letter to the shop to complain about it. In your letter, • explain what has happened • say how you feel about it • ask them to repair the radio soon or supply you with a new radio

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Dear Madam/Sir,

I am writing this letter to formely compain regerd to an item that a bought from your shop. unfortenely, the item is not working.

This is tow weeks ago, I bought IRIS radio from a local branch off a Well-known chain shop. However, whan I retorned to my house I try it. Unfortenaly, the radio is not working. Next day, I back the itiem for fix it, it is been a week the is not yet ready.

I am deeply disapponted with a service I have receved, this itiem cost me 30 dollars equivalant of one day of working, and three weeks of waiting, the prologation waiting hurt your company’s repatation.

I kidely requist to resolve this issue by repair the radio as soon possible within 48 hours, or replace with a new one. Please contact me by phone or email mentioned below.

I trust you will adress this matter prompetly.

Your faithfully,

Medi beng.

Word Count: 157

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

radio: 3

Try using synonyms for the above words

Task Response

5.5

The letter addresses all points in the task, but the explanation of the situation is somewhat unclear and disorganized. More precise details and a clearer structure would improve this aspect.

Coherence & Cohesion

4.5

The letter's coherence is negatively affected by numerous grammatical errors and unclear sentence structures. Improving grammar and sentence structure will significantly enhance the flow and clarity of the message.

Lexical Resource

The vocabulary used is adequate, but there is room for improvement in terms of precision and range. Using more specific and sophisticated vocabulary would enhance the overall quality of the letter.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect the overall clarity and accuracy of the message. Improving grammatical accuracy is crucial for achieving a higher score.

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