Dear Mr. Sharma,
I, Jagtar Singh, am from Lalru Mandi, Punjab, India. I am writing this letter to bring to your attention some issues I encountered during my recent visit to your cinema.
I have always preferred to visit your cinema, but last Sunday, I attended a screening of the movie ‘Article 370.’ Unfortunately, I faced several problems that day. First, the screen color was very dark, which affected my eyes. Secondly, the volume of the music system was excessively loud, which harmed my ears. As a result, I was unable to understand the movie.
I spoke to your staff about the situation, but they were unable to assist me.
I would like to suggest that you rectify these issues. Firstly, please check the screen quality in the cinema. Additionally, it would be helpful to review the sound system. I recommend that you meet with your staff to discuss how we can better serve customers in the future.
I hope you will address these issues promptly.
Yours sincerely,
Jagtar Singh
