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Letter

Band 5+: Write a letter to the airline. In your letter: Describe what happened that caused you to miss your flight Explain how missing your flight impacted you Clearly state what you would like the airline to do

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing this letter concerning domestic flight that I missed on February 18, 2025. It happened out my control.

Firstly, I booked two tickets from Medan to Jakarta, and Jakarta to Bali. The first flight delayed for 4 hours because technical reasons. I was stuck at Kualanamu Airport from 07.00 Am-10.00 Am. While my second flight at 11.00 Am from Jakarta to Bali. And I lost my second flight. I was greatly inconvenience at the time because I had to attended conference with my company’s clients in Bali, but I was absent because of that.

As a result of the delay, I had to reschedule my flight to Bali, and I bought a new ticket for the next flight. There were many costs that I spent because that issue. Hence, I would like claim a compensation to your company for my second ticket that I lost. Or you refund it with a new ticket when I back to Medan

I look forward to your response.

Your faithfully,

Kery

Word Count: 173

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

flight: 6

because: 4

jakarta: 3

second: 3

ticket: 3

Try using synonyms for the above words

Task Response

6.5

The letter adequately addresses all parts of the task. The explanation of the missed flight and its impact is clear. The request for compensation is also stated. Minor improvements in clarity and organization would enhance the response.

Coherence & Cohesion

5.5

The letter's message is mostly understandable. However, some organizational and structural issues, along with grammatical errors, slightly affect the overall coherence and flow. Improved sentence structure and paragraphing would significantly improve this aspect.

Lexical Resource

The vocabulary used is appropriate for the context. While there is a range of words, more precise and sophisticated language could be used to enhance the overall impact and professionalism of the letter. Some word choices could be more impactful.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect the clarity and fluency. Improving grammatical accuracy and sentence structure is crucial for achieving a higher score. More attention to grammar rules and sentence construction is needed.

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