Dear Sir or Madam,
My name is Elnura Farhodova, I am from Los Angeles. I am writing this letter to complain about my bad experience when I stayed at your Flowers for you hotel from August 8-12, 2025.
I went to your hotel to relax but your receptionist said that there were no available rooms. Then I said that your manager told me that there were available rooms. But your receptionist asked me to leave. I demanded my room because I had come a long way and I did not have enough money to go back. My room was already given to someone else. I was helped by a girl named Lily and told me to complain to her, she gave me another room, but it was on the corner and there was no internet connection. The next morning I went to the restaurant for an additional breakfast, but it was also a pity in terms of quality. I was not at all satisfied with my stay at your hotel. It was a disaster. I believe you should refund me part of the amount I paid for my stay because I did not receive what was included in my stay, and I did not receive it.
I hope to receive a prompt response from you regarding this matter.