Band 8+: You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future

Dear Sir or Madam,

My name is Mrunal Chauhan. I am a guest of your hotel who recently organised a meeting for my company at your hotel. I am writing this letter to inform you about the negative experience the participants had with regard to the food served for lunch.

To begin with, the participants were very happy with the location of the hotel as it was in the heart of the city. In addition, they also liked the welcoming and clear instructions from the hotel. These were the few aspects participants liked about the hotel.

However, they were very unhappy with the food served for lunch, as it was very unhealthy and cold. The vegetable curry which was prepared was completely cold, and there was too much oil used in the puri. Due to this, the participants were very unhappy.

I would really appreciate it if you could have a chat with your head chef at the hotel and ensure that the food served is always healthy and hot.

I genuinely hope you understand our concern.

Yours faithfully,

Mrunal Chauhan