Letter

Band 6+: You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future

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Dear Manager,

I am writing to express my dissatisfaction with the meal that was served during our full day conference. It was arranged on 25th July, 2026 by my organisation Noble Groups in Petals Hotel. Although, attendees liked the venue as per the feedback, the food made them feel sad.

All the members in the meeting were deeply delightful for the facilities provided during the stay like cleanliness of the room, spacious, environment-friendly and additional services. Additionally, the staff was polite and guided us for searching the main market in nearby location. However, eatable items completely failed. There were limited dishes in the menu, which did not allow members to have their own preference. Moreover, in a few curries, aroma and freshness were missing. I think for the future, I would suggest keeping ample dishes with Indian spices so that the food could be more tasteful. Also, presentation of food could have been better by arranging raw vegetables on the boundary of the plate.

I hope you will take these suggestions into consideration and improve the quality of food. We were pleased by the other arrangements, if food is served as per our requirements, we would surely think for booking it next time.

Yours’ sincerely,

Selvin Kachchhi

Word Count: 207

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter addresses all three bullet points: it mentions what participants liked about the hotel, explains why they were unhappy with the food, and offers suggestions for improvement. The tone is appropriate and the purpose is clear. However, there are some lapses in clarity and precision. For example, the phrase 'the food made them feel sad' is vague, and the explanation of the food issues could be more specific. Additionally, the suggestion about 'Indian spices' may be too narrow unless the company specifically requested Indian cuisine. To improve, provide more concrete details about the food problems (e.g., bland taste, limited options) and make suggestions more general or tailored to the participants' preferences. Also, ensure grammatical accuracy and natural phrasing, such as 'deeply delighted' instead of 'deeply delightful'.

Coherence & Cohesion

The letter is logically organized with a clear introduction, body, and conclusion. However, the flow is sometimes disrupted by awkward phrasing and unclear references (e.g., 'the food made them feel sad' is vague, and 'eatable items completely failed' is unclear). The paragraphing is adequate but could be improved by more distinct separation of the points (likes, dislikes, suggestions). Use cohesive devices more effectively to link ideas smoothly.

Lexical Resource

The vocabulary is generally appropriate but lacks sophistication and precision. Some phrases are informal or awkward (e.g., 'made them feel sad', 'eatable items', 'ample dishes'). There is a good attempt to use descriptive language (e.g., 'cleanliness of the room, spacious, environment-friendly'), but word choice could be more natural and varied. Expand your range of expressions to convey ideas more precisely and formally.

Grammatical Range & Accuracy

The letter demonstrates a reasonable range of sentence structures, but there are several grammatical errors and awkward phrasings that affect clarity. For example, 'All the members in the meeting were deeply delightful' should be 'were deeply delighted', and 'Yours' sincerely' should be 'Yours sincerely'. Punctuation is mostly correct, but some sentences are run-ons or lack proper transitions. Review grammar rules for verb forms, prepositions, and article usage to improve accuracy.

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Coherence & Cohesion

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