Band 5+: Write a letter to the shop or company which supplied the equipment. In your letter, describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows:

Dear Sir or Madam,

I am writing this letter regarding the problem with the electrical gadget namely the laptop which I bought from your shop last week.

Elucidating in brief, last Sunday 29 June, I purchased a Dell 453 model around $256. My invoice no is 45454. I worked excellently until yesterday. Unfortunately, when I opened it in the morning it was not working. I checked the battery as well as the screen I could not find any fault. As per my observation the screen, there are red dots and blinking when I pressed power button.

I was really worried as I am working from home, therefore, this equipment is a crucial part of my work and without this I am unable to start my work, and I have work commitment of my pending work need to submit before a week and i have save not only my professional files but all the emails are their.

As I have one-year warranty, I would like to claim for repair it within 3 working days if not. Kindly help me either repair or replace it with new one, along with aid me to transfer my all data in new laptop.

Would be appreciated your prompt response to take this situation.

Yours faithfully,

Tammna.