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Letter

Band 6+: WRITING TASK 1 You should spend about 20 minutes on this task. You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email give details of the purchase describe the problem explain why you need a replacement urgently Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Note: Both the topic and the answer were created by one of our users.

Dear Madam,

I am writing this letter to you to express my disappointment with my recent purchase from your website. To begin with, I ordered a white color crop top; size- medium, but the top that I have received is neither correct in size nor in color, as the color of the top is black and the size is small. Additionally, the order was supposed to arrive 2 weeks ago but I got this yesterday, and I tried communicating with the customer service team but they did not acknowledge my queries. Just to be clear, it is not my first time purchase from you website, however this experience has completely changed my perspective regarding your company, and hence I am requesting you to please replace my purchase with the new and correct item that I initially ordered as soon as possible because I ordered this item as a gift for my friend.

I am hoping to hear back from you soon.

Kind regards,

Word Count: 164

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

purchase: 3

ordered: 3

color: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses all parts of the task. The details of the purchase, the problem, and the urgency are clearly conveyed. Minor improvements in organization could enhance clarity.

Coherence & Cohesion

The letter's message is mostly easy to follow. However, some improvements in sentence structure and flow would enhance coherence. The connection between paragraphs could be strengthened.

Lexical Resource

6.5

The vocabulary used is appropriate and mostly accurate. A wider range of vocabulary and more precise word choices would improve the overall lexical resource.

Grammatical Range & Accuracy

4.5

While the letter conveys the message, there are several grammatical errors that affect the overall clarity and fluency. Improving grammatical accuracy is crucial for a higher score.

Answers On The Same Topic:

WRITING TASK 1 You should spend about 20 minutes on this task. You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email give details of the purchase describe the problem explain why you need a replacement urgently Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing to you to express my extreme dissatisfaction in regards to my recent purchase from your website. About a week ago I bought a pair of baggy jeans from your newest collection, planning to give them as a present to my niece for her birthday, however, when I finally […]

Band 6+

WRITING TASK 1 You should spend about 20 minutes on this task. You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email give details of the purchase describe the problem explain why you need a replacement urgently Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, My name is Ali Ammar, and I am one of your constant customers. I am writing this letter to complain about the suit which I bought last month from your website. First of all, I bought a red suit from your online platform a month ago. I paid eight hundred pounds […]

Band 7+

WRITING TASK 1 You should spend about 20 minutes on this task. You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email give details of the purchase describe the problem explain why you need a replacement urgently Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I hope this letter finds you well. I have recently purchased a dress from your store online and received my package this morning. However, when opening the box I noticed the dress had come in the incorrect colour. I am writing this email with regard to an order I placed online […]

Band 7+

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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