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Letter

Band 9: You accidentally spilled coffee on a colleague's important documents during a meeting. Write a letter to your colleague. In your letter: - Apologize for the accident. - Describe how the accident happened. - Explain what steps you will take to rectify the situation.

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Note: Both the topic and the answer were created by one of our users.

Dear John,

I hope you are well. I am writing to sincerely apologise for the accident that happened during our meeting yesterday.

While I was reaching for my notebook, I accidentally knocked over my cup of coffee, and it spilled onto your important documents on the table. Unfortunately, the papers became wet and the ink ran, making them unreadable. I understand how important these documents were for your work, and I feel extremely sorry for causing this problem.

I feel very bad about this situation because I know it may have caused delays and extra stress for you. It was careless of me, and I take full responsibility for what happened.

To help fix this, I would be happy to assist you in recreating or reprinting the documents. If you have digital copies, I can help print them. If not, I am willing to help type them again or cover any printing or copying costs. Please let me know what would be most helpful for you.

Once again, I sincerely apologise for the inconvenience I have caused. I hope you can accept my apology.

Yours sincerely,

Brian

Word Count: 187

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Overall Band Score

9
(+/- 0.5)
Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.
Grammar Mistakes: N/A
Vocabulary Repetition:
documents: 3
Try using synonyms for the above words

Task Response

9
The letter fully satisfies the requirements of the task. It is well-written, appropriately addressing all three bullet points with sufficient detail and a sincere tone. The apology is clear, the explanation of the accident is thorough, and the offers of assistance are practical and considerate.

Coherence & Cohesion

9
The letter is very well-organized and easy to follow. The progression of ideas is logical, and the use of cohesive devices is natural and effective. Paragraphing is skillfully managed, contributing to the overall clarity of the message.

Lexical Resource

9
The letter demonstrates a wide range of vocabulary used accurately and appropriately. The language is natural and sophisticated, enhancing the sincerity and professionalism of the apology.

Grammatical Range & Accuracy

9
The letter exhibits a wide range of grammatical structures with full flexibility and control. Grammar and punctuation are used appropriately throughout, contributing to the overall polished quality of the writing.

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