Band 9: You agreed to housesit for a neighbor while they were on vacation, but a pipe burst while they were away causing significant water damage. Write a letter to your neighbor apologizing for the incident. You should include details about: - how the damage happened - what steps you took to mitigate the damage - what you propose to do to compensate them for the inconvenience and damage.

Dear Mr. Thompson,

I am writing to sincerely apologise for the water damage that occurred in your house while you were away and I was housesitting.

Unfortunately, on the third night of your vacation, a pipe under the kitchen sink burst unexpectedly due to high water pressure. I discovered the leak early the next morning when water had already spread across the kitchen floor and into the hallway.

As soon as I noticed the problem, I immediately shut off the main water supply and contacted an emergency plumber, who repaired the pipe later that day. I also used towels and a wet vacuum to remove as much water as possible and arranged for a professional drying service to prevent further damage.

I fully understand the inconvenience this has caused and would like to cover the repair costs as well as contribute to any additional expenses, including cleaning or temporary accommodation if needed. Please let me know how you would like to proceed.

Once again, I am truly sorry for this incident.

Yours sincerely,

Alex