Dear Sir or Madam,
I am writing to express my dissatisfaction that I had experienced on a party at your restaurant.
I have booked a table for December 02 to give a party to my friends on my birthday. My booking and confirmation were done through your website, and I mentioned all my priorities that I want to get on that event.
When we reached to celebrate my birthday, that table which I booked were already filled with another family. I were really disturbed, however your team arranged an another seat for us. But they didn’t aware about our online booking, so we have to order again but we didn’t met with the taste and quality in any dishes.
Because of your team my day completely spoiled. I would request you to give back me the amount that I paid through your website and a compensation also towards the negligence of your team.
You can contact me for further process, I enclosed my details with this letter.
Yours faithfully,
Mariya C. J.
