Band 7+: You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were extremely dissatisfied with the experience. Write a letter to the restaurant manager. In your letter: Explain the reason for the celebration. Give details of your visit to the restaurant. Say what you would like the restaurant to do.

Dear Sir or Madam,

I hope this message finds you well. I am writing to express my dissatisfaction with a dinner that I ate with my friends at your restaurant.

I reserved a table for December 2 to give a delicious dinner for my friends on my birthday. My booking and confirmation were done through your website, and I specified all my requirements for the event.

However, when we arrived to celebrate, the experience was really bad. The refreshments and a few items of food were not served by your team. The food that we ate did not meet expectations; it seemed not well-prepared, especially the chicken items.

When I confirmed my table, I really expected something better, but the experience that I received gave me a sense of dissatisfaction. As of now, I am requesting a refund for the amount that I paid for refreshments as well as compensation for the negligence displayed by your team.

Please feel free to contact me for further proceedings. I have enclosed my contact details with this letter.

Yours faithfully,

Mariya C. J.