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Letter

Band 6+: You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were extremely dissatisfied with the experience. Write a letter to the restaurant manager. In your letter: Explain the reason for the celebration. Give details of your visit to the restaurant. Say what you would like the restaurant to do.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I hope this message finds you well. I am writing to bring your attention my recent experience at your restaurant,which did not meet the standard that I expected for a special occasion.

My friends and I visited your establishment on December 2 to celebrate my birthday. My booking and confirmation were done through your website, and I specified all my requirements for the event.We are looking forward to a delightful evening filled with excellent food and service.

However, when we arrived to celebrate, the experience was really bad. We encountered several issues;the refreshments and a few items of food were not served by your team. The quality of the meal we received was disappointing,particularly the chicken dishes that appeared poorly prepared and lacked flavour.

When I confirmed my table, I really expected something better, but the experience that I received gave me a sense of dissatisfaction. As of now, I am requesting a refund for the amount that I paid for refreshments as well as compensation for the negligence displayed by your team.

Please feel free to contact me for further proceedings. I have enclosed my contact details with this letter.

Yours faithfully,

Mariya C. J.

Word Count: 200

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Overall Band Score

6.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

experience: 3

Try using synonyms for the above words

Task Response

7

The letter adequately addresses all parts of the task. The reason for the celebration, details of the visit, and desired resolution are all clearly stated. Minor improvements in the explanation of the issues could enhance the response.

Coherence & Cohesion

7

The letter is generally well-organized and easy to follow. The flow of ideas could be improved with smoother transitions between paragraphs. Paragraphing is satisfactory.

Lexical Resource

6

The vocabulary used is appropriate for the context. While there is a range of vocabulary, more precise and sophisticated language could be used to describe the negative aspects of the dining experience. Some word choices are slightly informal.

Grammatical Range & Accuracy

6

The letter demonstrates a reasonable range of grammatical structures. While mostly accurate, there are a few grammatical errors that detract from the overall fluency and precision. Improvements in grammar and punctuation would enhance the score.

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