Letter

Band 4+: You are unhappy with a product you recently bought online. Write a letter to the customer service department of the online store. You should include details about: - what product you purchased and when - what the problem is with the product - what action you would like them to take.

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Dear customer service department of BOL store,Today, I write this letter for you to complane some problems of the quality of the shoes that you sold me last thursday at 31 October. When I saw the imagine about this shoes, I really expected that it will suitable for my birthday party. It is a black leather shoes with tiny bow ans some small diamond at the top of shoes, however, the product that I have recived is a blue shoes with flowers. So I think your shop make a mistake with my choice and I hope that you can give me the items what I bought. And if you could not delivered before next weekend please contact to me and pay me money of this shoes, this mistaken shoes will be gived back to you

Hope you reply soon

rinn

Word Count: 140

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

shoes: 7

Try using synonyms for the above words

Task Response

The letter addresses all the requirements of the task, explaining the purchase, describing the problem, and stating the desired action. There are some language errors and awkward phrasing that slightly detract from the overall quality. To improve, focus on using more precise vocabulary and ensuring grammatical accuracy. For example, clarify the desired outcome more directly (e.g., 'I request that you send me the correct shoes as soon as possible, or if that's not possible, issue a full refund'). The letter falls short of the required 150 words.

Coherence & Cohesion

The letter's organization is somewhat clear, but the flow of ideas could be improved. Consider using more formal transition words and phrases to connect your ideas smoothly. For example, use 'Furthermore' or 'In addition' to add information, and 'Therefore' or 'As a result' to show consequences. Also, ensure each paragraph focuses on a single main point to enhance clarity.

Lexical Resource

The vocabulary used is basic and sometimes inaccurate. For instance, 'imagine' should be 'image,' and 'recived' should be 'received.' To improve, try to use a wider range of vocabulary that is more specific to the context of a complaint. For example, instead of 'make a mistake,' you could say 'committed an error' or 'made an oversight.'

Grammatical Range & Accuracy

There are several grammatical errors that affect the clarity of the letter. For example, 'complane' should be 'complain,' and there are issues with verb tense and subject-verb agreement throughout the letter. Focus on using correct verb tenses and ensuring that your subjects and verbs agree. Also, pay attention to punctuation, especially commas and periods, to avoid run-on sentences.

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Band 4+: You are unhappy with a product you recently bought online. Write a letter to the customer service department of the online store. You should include details about: - what product you purchased and when - what the problem is with the product - what action you would like them to take.

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Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You are unhappy with a product you recently bought online. Write a letter to the customer service department of the online store. You should include details about: – what product you purchased and when – what the problem is with the product – what action you would like them to take.

You are unhappy with a product you recently bought online. Write a letter to the customer service department of the online store. You should include details about: – what product you purchased and when – what the problem is with the product – what action you would like them to take.

You are unhappy with a product you recently bought online. Write a letter to the customer service department of the online store. You should include details about: – what product you purchased and when – what the problem is with the product – what action you would like them to take.

You are unhappy with a product you recently bought online. Write a letter to the customer service department of the online store. You should include details about: – what product you purchased and when – what the problem is with the product – what action you would like them to take.

You are unhappy with a product you recently bought online. Write a letter to the customer service department of the online store. You should include details about: – what product you purchased and when – what the problem is with the product – what action you would like them to take.

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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