Letter

Band 6+: You booked a hotel room but had to cancel at the last minute due to unforeseen circumstances. Write a letter to the hotel manager apologizing for the late cancellation. You should include details about: - Your booking details (dates, room type, booking reference) - The reason for the last-minute cancellation - What you would like the hotel to do regarding any deposit or booking fee

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Dear Sir/Madam,

I’m writing to apologize for the late cancellation of my booking due to unavoidable circumstances.

A candle light dinner was booked for celebration of my fifth wedding aniversary. A riverview couple table was booked on my name with reference id DIX0111. I reserved it a week ago for tonight, 20th April 2026, 8PM. We were so excited for this special dinner but suddenly my wife fell down from the stairs and she cracked her leg. Immediately, we went to emergency medical ward, and she got a treatment. My wife has been advised to take 2 weeks bedrest for proper recovery. Due to this incident, I had to cancel the booking with your resturant.

Also, I would like to compensate for any inconvenience caused and for that I am ready to pay required late cancellation charge. Please send me amount and transfer details with instructions.

I appreciate your support.

Word Count: 150

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter appropriately addresses all requirements of the task, providing details of the booking, a clear explanation for the cancellation, and an offer to compensate for any inconvenience. The information is relevant and sufficient. To further improve, consider enhancing the opening and closing with more personalized and formal language to elevate the overall impression.

Coherence & Cohesion

The letter is generally coherent, but the organization could be improved. Consider starting with a clear statement of apology and then providing the details of the booking and the reason for cancellation in separate paragraphs. This will enhance the flow and readability of the letter. Also, ensure a smooth transition between the explanation and the offer to compensate.

Lexical Resource

The vocabulary is adequate for the task, but there's room for improvement. Using more varied and precise language could enhance the letter's impact. For example, instead of 'unavoidable circumstances,' you could use 'unforeseen medical emergency.' Also, consider using more formal language where appropriate.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. Pay close attention to verb tense consistency, correct article usage, and sentence structure. For example, 'A candle light dinner was booked' could be improved to 'I had booked a candlelit dinner.' Proofreading carefully before submitting will help catch these errors.

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