Dear Hotell…..
Hello, my name is Viktor Y. I’m writing this letter in order to inform you that I would have to cancell my reservation due to unforeseen circumstances.
At first I would like to apologize for the inconvenience caused. It just turn out that i’ll have to be at work that day because of an important meeting that just popped up in my schedule. I’m genuinely sorry for letting you know that late, however it was something that I couldn’t expect.
Regarding my deposit, I would like you to take it as an excuse for what happened. I hope i’ll be able to visit your remarkable hotel pretty soon. Take care!
