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Letter

Band 5+: You bought an electronic device and it is not working properly. Write a letter to the to the manager. - Describe the product you bought - Tell what you do to resolve the problem - Tell manager what you want

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Dear Sir or Madam,

I hope this letter finds you well. I am writing in order to complain about with the problem I bought TV from your market when on 11th February Monday. I was very disappointed to find that the television had several defects. The first problem was the wire of TV came off from on-site and I did not set in return. Another problem was that the TV had no remote control. Your staff said that it’s handset located in box, but I didn’t found that this from position. I believe you can appreciate how disappointed I was when I would like to hear your explanation for the above problems. I demand that you find the TV remote and fix the loose cable. I look forward to your response and the resolution to my problems.

Yours faithfully,

Shohsanam Yakupbayeva

Word Count: 141

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

problem: 3

Try using synonyms for the above words

Task Response

The letter addresses the task but lacks detail and clarity in explaining the situation. More specific information about the product and troubleshooting steps would improve the response. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter's message is understandable, but the flow is disrupted by grammatical errors and unclear phrasing. Improving sentence structure and word choice would enhance coherence.

Lexical Resource

4.5

The vocabulary used is adequate but lacks range and precision. Using more specific and descriptive language would improve the lexical resource.

Grammatical Range & Accuracy

3.5

The letter contains numerous grammatical errors that affect the overall clarity and fluency. Improving grammatical accuracy is crucial for a higher score.

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Band 5+: You bought an electronic device and it is not working properly. Write a letter to the to the manager. - Describe the product you bought - Tell what you do to resolve the problem - Tell manager what you want

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You bought an electronic device and it is not working properly. Write a letter to the to the manager. – Describe the product you bought – Tell what you do to resolve the problem – Tell manager what you want

You bought an electronic device and it is not working properly. Write a letter to the to the manager. – Describe the product you bought – Tell what you do to resolve the problem – Tell manager what you want

You bought an electronic device and it is not working properly. Write a letter to the to the manager. – Describe the product you bought – Tell what you do to resolve the problem – Tell manager what you want

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Check Your Answer On This Topic?

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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