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Letter

Band 6+: You bought an electronic device and it is not working properly. Write a letter to the to the manager. - Describe the product you bought - Tell what you do to resolve the problem - Tell manager what you want

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing to complain about the product that I received recently.

On October 1, I purchased a air conditioner from your store. When I got home I opened the box and inspects the product. I immediately noticed that the air conditioner was the defective. The air conditioner was broken and worthless. I was very disappointed with the phenomenon as I did not expect this to happen. I was looking forward to using it but not I cannot I have attached a photo of the defect to this letter.

I would like you to refund me the full price of the air conditioner. I am also requesting that you cover the cost of shipping the product back to you.

Thank you for your time and consideration. I look forward to hearing from you soon

Sincerely

Barak Obamma

Word Count: 141

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

conditioner: 4

product: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses all parts of the task. However, more detail could be provided in describing the problem and the steps taken to resolve it before contacting the manager. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter's message is mostly clear, but some improvements in sentence structure and flow would enhance readability and cohesion.

Lexical Resource

5.5

The vocabulary used is appropriate, but a wider range of vocabulary and more precise word choices would strengthen the letter.

Grammatical Range & Accuracy

4.5

While the letter is understandable, several grammatical errors and inconsistencies affect the overall clarity and fluency. Improving grammatical accuracy is essential.

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Band 6+: You bought an electronic device and it is not working properly. Write a letter to the to the manager. - Describe the product you bought - Tell what you do to resolve the problem - Tell manager what you want

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You bought an electronic device and it is not working properly. Write a letter to the to the manager. – Describe the product you bought – Tell what you do to resolve the problem – Tell manager what you want

You bought an electronic device and it is not working properly. Write a letter to the to the manager. – Describe the product you bought – Tell what you do to resolve the problem – Tell manager what you want

You bought an electronic device and it is not working properly. Write a letter to the to the manager. – Describe the product you bought – Tell what you do to resolve the problem – Tell manager what you want

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Overall Band Score

Task Response

Coherence & Cohesion

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