24 Hours Only: Get 39% OFF on Our Premium Plan - Check Out Now!

Letter

Band 5+: You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Sir,

I am Angel Christian. I am writing this letter to express my dissatisfaction with your company regarding a clothing item.

I am a regular customer of your online shop and have never faced any issues. However, last Monday, I booked a round-neck black T-shirt. Unfortunately, I received a yellow, oversized garment. Furthermore, material was not good and delivery date was later than the original date.

Kindly replace me on urgent basis. I want to wear on my birthday. I have sent the email with attachments of the product details and pictures.

I look forward to your positive response.

Yours sincerely,

Angel Christian.

Word Count: 104

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter adequately addresses the task by providing details of the purchase, describing the problem, and explaining the need for a replacement urgently. However, more specific information about the purchase, such as the order number or date of purchase, could have been included to enhance the response. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter is mostly coherent and cohesive, with ideas logically presented. The use of paragraphs helps in organizing the content effectively. However, some transitions could be smoother to improve overall cohesion.

Lexical Resource

There is a good range of vocabulary used, but some expressions could be more precise and sophisticated. Additionally, more varied vocabulary related to online shopping and customer service could enhance the lexical resource.

Grammatical Range & Accuracy

The letter demonstrates a variety of sentence structures with mostly accurate grammar and punctuation. Some minor errors in verb tense consistency and word choice could be addressed for further improvement.

Answers On The Same Topic:

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Dear Sir or Madam, I am writing to express my dissatisfaction with a recent purchase I made from your online store. On April 20th, I ordered a black formal jacket (Order No: 123456) from your website, and it was delivered to me on April 25th. Unfortunately, upon opening the package, I noticed that the jacket […]

Band 9

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Dear Sir/Madam, I am writing this letter regards of dissatisfaction of my purchase from your online company. I ordered two dresses, one is a pink coloured floral dress and another is red silk dress with small hair band. The quality is quite fine and impressive but when i tired them on they were too tight. […]

Band 4+

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Dear Sir/Madam, I hope this message finds you well. I am one of your customers and am writing to bring to your attention an issue that I faced recently. I purchased a winter jacket from your website last week, which was available with a great discount; therefore, I ordered it for myself. Although I have […]

Band 7+

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Dear Sir or Madam, I am writing to request an urgent replacement for one of the item I recently purchased from your online store. My order number is 746-ZET4. It includs 3 jeans, 2 floural T-shirts, and a couple of socks. Although most of the order was accurate, one of the jeans came at a […]

Band 7+

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Dear Sir or Madam, I am writing to express my dissatisfaction with my most recent purchase from your website. I have been a loyal customer of Daraz for many years, and I have always been pleased with the accuracy and quality of my orders. However, my last experience fell short of my expectations. I ordered […]

Band 9

See All

Band 5+: You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Other Topics:

You are planning to attend a short course at a college in an English-speaking country. Write a letter to the college administration. In your letter: explain which course you are interested in ask about the course details and accommodation options inquire about the application procedure

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium