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Band 8+: You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

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Dear Sir/Madam,

I am writing to discuss my recent purchase experience with your company, which has left me quite dissatisfied. While I have been a loyal customer of your online store and generally satisfied with the products, I encountered an issue with a recent order.

Last Monday, I placed an order for a round-neck black T-shirt, a staple item in my wardrobe. Unfortunately, upon receiving the package, I was surprised to find a yellow, oversized shirt instead. The fabric quality was also below my expectations, and the delivery arrived later than scheduled.

Given that my birthday is approaching soon, I urgently require a replacement for the intended black T-shirt. I have attached all relevant information and images in an email for your reference.

I appreciate your immediate attention to this matter and look forward to a swift resolution.

Yours faithfully,

Angel Christian

Word Count: 142

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

8.5

The letter fully addresses the task by providing details of the purchase, describing the problem encountered, and explaining the urgent need for a replacement. Well done! The letter falls short of the required 150 words.

Coherence & Cohesion

7.5

The message is clear and easy to follow. Paragraphing is well-managed. To enhance coherence, consider using more cohesive devices like pronouns or transitional phrases.

Lexical Resource

7.5

A good range of vocabulary is used accurately. Try incorporating more sophisticated or formal vocabulary to further enhance the lexical resource.

Grammatical Range & Accuracy

7.5

A wide range of grammatical structures is used with good control. Pay attention to minor grammatical errors like missing articles or prepositions for improved accuracy.

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Band 9

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Band 8+: You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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