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Letter

Band 7+: You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Note: Both the topic and the answer were created by one of our users.

Dear Sir/Madam,

I am writing with regards to a complaint I have from my experience at your digital store. I had an issue purchasing several items from your formal dressing section including one navy blue formal jacket with silver lining, one white shirt, one red trousers, and a blue bolt tie in order number A20230102 by payment on credit card at 1/7/2024.

The dress was delivered to me yesterday. I have noticed several issues with the purchase during unpacking. The jacket arrived in the correct size but the color is red instead of blue, which I ordered. As for the trousers and the shirt, both were the correct size and color, but each had their own issues. The trousers has a hole on the bottom and looked like it had been previously worn, and the shirt has a permanent mark on the front.

The reason I bought this formal dressing is to prepare for being the host of my graduation ceremony next Saturday at my university. I need the dressing immediately and I would like to request an urgent replacement of the product before the end of the week.

Hope I can get a reply at your earliest convenience.

Yours sincerely,

Edam Smith

Word Count: 203

Answers On The Same Topic:

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

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