Band 4+: You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: - Facts. You need to be concise but explain what happened. - Polite. No one responds to insults. - Outline what you wish from this. What do you want to happen? - Firmness. You want to be taken seriously.

Dear manager of restaurant,

I am writing to you about that complaint which your restaurant’s not good food.

I am client to your restaurant. I usually go to this restaurant every week. Last time, I went to your restaurant a week ago. I ordered usual food and drinks. But this food is not good and delishious as always. I said to servises about the not good food. but he ignored my complaint. He said this food is tasty as always. I contiuned eating this food.

after a day, I felt ill. I had a stomache suffer. I went to hospital and I met to doctor. He said me, it is poisen of food. I thought and believed it is food of restaurant that day. The doctor given treatment me. Nowadays, I am feeling good myself.

I want to return my money from you which spent for not good food and for i spent for hospital. I believe you are responsibility and seriously.

your fairthly client,

Akmal Bobonazarov