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Letter

Band 7+: You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: - Facts. You need to be concise but explain what happened. - Polite. No one responds to insults. - Outline what you wish from this. What do you want to happen? - Firmness. You want to be taken seriously.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/Madam,

I hope that you are well. I am writing this letter to express my concern regarding the recent issue I faced while ordering the famous food dish at your restaurant.

To begin with, when I tasted the food at that time, the taste of the food was very awful. I then contacted your staff member and wanted to complain about it, but I have not received a response yet.

Furthermore, I had already planned to invite my relatives to your restaurant, but because of this mistake, I had to cancel at the last minute, and this caused me both damage to my relationship with them as well as financial loss.

I would appreciate it if you would look into this matter yourself and arrange a refund at the earliest. I hope to receive a positive response from you.

Yours faithfully,

Deep Jani

Word Count: 144

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter adequately addresses all parts of the task. The situation is explained, a polite tone is maintained, the desired outcome (refund) is clearly stated, and a sense of firmness is conveyed. More detail on the specifics of the issue and the financial loss could strengthen the response. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter is easy to follow, with a logical flow of information. Paragraphing is clear. The connections between ideas could be strengthened with more sophisticated cohesive devices.

Lexical Resource

The vocabulary used is appropriate, but lacks range and precision. More sophisticated vocabulary choices would enhance the letter's impact.

Grammatical Range & Accuracy

The grammar is mostly accurate, with only minor errors. A wider range of grammatical structures would improve the overall fluency and sophistication.

Answers On The Same Topic:

You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: – Facts. You need to be concise but explain what happened. – Polite. No one responds to insults. – Outline what you wish from this. What do you want to happen? – Firmness. You want to be taken seriously.

To the manager, I would like to express my regret at having dined at your establishment last night; please allow me to explain. The table was booked two months in advance since it was to cater a major professional event, and yet we were informed by the maître d’ upon arrival that there were no […]

Band 9

You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: – Facts. You need to be concise but explain what happened. – Polite. No one responds to insults. – Outline what you wish from this. What do you want to happen? – Firmness. You want to be taken seriously.

Band 9

You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: – Facts. You need to be concise but explain what happened. – Polite. No one responds to insults. – Outline what you wish from this. What do you want to happen? – Firmness. You want to be taken seriously.

Dear Manager, I hope you are doing well. Last week on Friday I got a chance to visit your restaurant. I was bit excited to have Italian food. I had order white sauce pasta and garlic bread. I am bit disappoint with service your staff provided and food. the taste of pasta was not appetite […]

Band 4+

You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: – Facts. You need to be concise but explain what happened. – Polite. No one responds to insults. – Outline what you wish from this. What do you want to happen? – Firmness. You want to be taken seriously.

Dear Sir/Madam, I went into your restaurant in Jagraon, on evening of 6th April 2025 around 7:30 in the evening to dine in with one of my business partner who was visiting me from Canada. I decided to experience your hospitality because I once tried your branch in Ludhiana, so I wanted my partner have […]

Band 5+

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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