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Letter

Band 4+: You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: - Facts. You need to be concise but explain what happened. - Polite. No one responds to insults. - Outline what you wish from this. What do you want to happen? - Firmness. You want to be taken seriously.

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Note: Both the topic and the answer were created by one of our users.

Dear Manager,

I hope you are doing well. Last week on Friday I got a chance to visit your restaurant. I was bit excited to have Italian food.

I had order white sauce pasta and garlic bread. I am bit disappoint with service your staff provided and food. the taste of pasta was not appetite as I expect, garlic bread was soggy.

I asked one of your servant to change our dish with new fresh pasta and garlic bread but he refused to do it, I am seeking refund for what I paid. your staff should value the existance of customer. additionally, I also want you take this matter seriously and fix those problem.

Your valuable customer,

Dhruval Panchal

Word Count: 119

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

pasta: 3

garlic: 3

bread: 3

Try using synonyms for the above words

Task Response

4.5

The letter addresses the task but lacks detail and clarity in some areas. More specific information about the issues would improve the response. The letter falls short of the required 150 words.

Coherence & Cohesion

4.5

The letter's message is understandable, but the flow could be improved with better paragraphing and sentence structure. The numerous grammatical errors impact the overall coherence.

Lexical Resource

4.5

The vocabulary used is adequate but lacks range and precision. More sophisticated language would enhance the letter's impact.

Grammatical Range & Accuracy

3.5

The letter contains numerous grammatical errors that affect clarity and overall impression. Improving grammatical accuracy is crucial.

Answers On The Same Topic:

You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: – Facts. You need to be concise but explain what happened. – Polite. No one responds to insults. – Outline what you wish from this. What do you want to happen? – Firmness. You want to be taken seriously.

To the manager, I would like to express my regret at having dined at your establishment last night; please allow me to explain. The table was booked two months in advance since it was to cater a major professional event, and yet we were informed by the maître d’ upon arrival that there were no […]

Band 9

You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: – Facts. You need to be concise but explain what happened. – Polite. No one responds to insults. – Outline what you wish from this. What do you want to happen? – Firmness. You want to be taken seriously.

Band 9

You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: – Facts. You need to be concise but explain what happened. – Polite. No one responds to insults. – Outline what you wish from this. What do you want to happen? – Firmness. You want to be taken seriously.

Dear Sir/Madam, I went into your restaurant in Jagraon, on evening of 6th April 2025 around 7:30 in the evening to dine in with one of my business partner who was visiting me from Canada. I decided to experience your hospitality because I once tried your branch in Ludhiana, so I wanted my partner have […]

Band 5+

You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: – Facts. You need to be concise but explain what happened. – Polite. No one responds to insults. – Outline what you wish from this. What do you want to happen? – Firmness. You want to be taken seriously.

Dear Sir/Madam, I hope that you are well. I am writing this letter to express my concern regarding the recent issue I faced while ordering the famous food dish at your restaurant. To begin with, when I tasted the food at that time, the taste of the food was very awful. I then contacted your […]

Band 7+

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Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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