Band 4+: You hired a landscaping company to work on your garden, but they did not complete the job as agreed. Write a letter to the company owner complaining about the poor service. You should include details about: - the original agreement and the work that was supposed to be done - the ways in which the company failed to meet the agreement - what you expect the company to do to rectify the situation.

The letter addresses the main requirements of the task: it expresses dissatisfaction, mentions specific issues (the arrangement not following the plan and obstructing the main path), and explains the impact on the family (difficulty walking around the backyard). It also requests compensation (discount or refund). However, there are some omissions and lapses: the letter lacks a clear description of the agreed plan versus what was done, and the impact on the property is only briefly mentioned. The request for action is present but could be more specific (e.g., asking for redoing the work). To improve, provide more detail about the specific discrepancies, elaborate on how the property has been affected, and clearly state the expected corrective action (e.g., redo the work or provide a full refund). The letter falls short of the required 150 words.

The letter has a clear structure with an introduction, body, and closing, but the flow is disrupted by abrupt transitions and missing logical connectors. The message can be followed, but not effortlessly. For example, the shift from describing the problems to requesting compensation is abrupt. To improve, use cohesive devices such as 'Furthermore', 'In addition', and 'Therefore' to link ideas smoothly. Also, consider breaking the body into two paragraphs: one for the issues and one for the impact and expected action.

The vocabulary is adequate for the task but limited in range and precision. Words like 'badly', 'trouble', and 'effect' are used repetitively and could be replaced with more precise terms (e.g., 'poorly executed', 'difficulty', 'impact'). Some phrases are awkward, such as 'the arrangement is not follow the style' and 'give compensasion'. To improve, use more formal and varied vocabulary appropriate for a complaint letter, such as 'I am writing to express my dissatisfaction with...', 'The work does not conform to the agreed plan', and 'I expect a full refund or a discount as compensation.'

The letter contains numerous grammatical errors that affect clarity and accuracy. Examples include: 'was done yesterday at 28 September' (should be 'on 28 September'), 'is not follow' (should be 'does not follow'), 'its obstruct' (should be 'it obstructs'), 'as a results' (should be 'as a result'), 'having trouble to walk' (should be 'having trouble walking'), 'give compensasion' (should be 'provide compensation'), 'regarding this metter' (should be 'regarding this matter'), 'effect my backyard's beauty' (should be 'affect my backyard's beauty'), and 'I wil appriciate' (should be 'I would appreciate'). To improve, review basic grammar rules, especially subject-verb agreement, prepositions, and spelling. Practice writing with more complex sentence structures while ensuring accuracy.