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Letter

Band 5+: You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

My name is David. My credit card number is 086542. I have received a credit card statement from 20th April until 21th May. I have checked the transaction from beginning compared to my bill. I found that $500 on 15th May is not my transaction. I had checked there is no notification on email or texts. I am afraid someone used the credit card without permission.

Would you please check the internal system what kind of transaction is? Is someone used my credit card or human error internal system? If someone used it, I want to know the details of the store and time when bought it. Why there is no announcement to me at my personal email or mobile phone? I request to block my credit card now until I get the answer about it.

I awaiting your reply as soon as posibble.

Regards,

David

Word Count: 150

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

credit: 5

transaction: 3

someone: 3

Try using synonyms for the above words

Task Response

6.5

The letter adequately addresses all parts of the task. The explanation of the unauthorized transactions is clear. The request for action is also stated. Minor improvements in clarity and detail would elevate the response.

Coherence & Cohesion

The letter's message is mostly understandable. However, some sentences lack conciseness and precision, slightly hindering the flow. Improved sentence structure and paragraphing would enhance coherence.

Lexical Resource

4.5

The vocabulary used is appropriate for the context. While functional, incorporating more precise and varied vocabulary would enrich the letter's expression.

Grammatical Range & Accuracy

3.5

The letter contains several grammatical errors that affect the overall clarity and fluency. Improving grammatical accuracy is crucial for a higher score.

Answers On The Same Topic:

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I hope this letter finds you well. I write this letter to confirm that i have just received a credit card statement from my bank, then the statement list a figure of expensive purchases that i am sure i did not make. First of all, my name is Liziee Hue from […]

Band 4+

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I would appreciate your prompt attention towards an issue about a credit card statement notified of an extravagant purchased items that are not made by me. My full name is John Michael, a trustworthy customer of your Scotia Bank. I have been a saving account opened with your bank since ten […]

Band 5+

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear sir or madam, I am Aalamjeet singh an account holder with CIBC bank my purpse of writing this letter is to file a complaint against farudulent transcations. On 15th of february i received credit card statement via CBIC net banking application ;however, i rarely check my transcation history but this some how i saw […]

Band 4+

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir, I am writing to express my concern regarding the credit card statement I recently received. It contains a list of several expensive purchases that I am certain I did not make. My name is Mary Adeline R. Sabac, and I currently reside in Cebu City, Philippines. You can reach me at my contact […]

Band 9

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