Band 4+: You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam,

I hope this letter finds you well. I write this letter to confirm that i have just received a credit card statement from my bank, then the statement list a figure of expensive purchases that i am sure i did not make.

First of all, my name is Liziee Hue from Perth, I am the one of members from your bank. I get a problem that I did not make it, and I also did not buy the items listed. I do not know who make a number of expensive purchases, and I do not feel to do it. Indeed, a few days ago, I bought the items like my personal needed, however i just bought one items and it is cheap.

I suggest you to do to fix the problem because this is my privacy, and your bank should have a policy, if there is the issue like this. I hope this issue can has solved immediately. I am looking forward to heard from you.

Yours Sincerely,

Lizzie Hue