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Letter

Band 5+: You have received a bill from a mobile phone (or cell phone) company for international call charges relating to a time when you did not use your phone for international calls. Write a letter to the company, complaining about this giving your reasons asking for the bill to be changed Begin your letter 'Dear --------' Do not write any addresses Write at least 150 words

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam

I am writing this letter to complain about the incorrect bill I received for my mobile device and to request to have a look into my bill details for correction.

Usually, I got my bill through mail on 1st of March. As i have a college student plan, each month I charged around $70 with taxes included, But this month i received a $130 bill. When I checked in the summary, company charged me $60 for international calls that i have not use at all.

Let me explain this in detail. Actually, the details showed that call timing was around 10am on 15th of February, which is not true because I was in my college at that time and mobile phones are strictly banned in our college premises. So, I am very sure that it is mistakenly charged under my bill.

As i am using your courier services from last 3 years, i had never face such issues till now. I would request you if you could analyze my bill thoroughly and change it according to my monthly usage. I shall be very grateful to you for this adjustment.

Thanks you for Understanding.

yours faithfully

Jagbeer Singh

Word Count: 201

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Overall Band Score

5.5
(+/- 0.5)
Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.
Grammar Mistakes: N/A
Vocabulary Repetition:
college: 3
charged: 3
Try using synonyms for the above words

Task Response

6.5
The letter effectively addresses the task, providing a clear complaint and request for correction. The reasons are explained well, but could be more detailed.

Coherence & Cohesion

5
The letter is generally coherent, but some sentences are grammatically incorrect, affecting the flow of the message.

Lexical Resource

5.5
The letter uses a good range of vocabulary, but some choices could be more precise and sophisticated.

Grammatical Range & Accuracy

4.5
The letter demonstrates a good range of grammatical structures, but there are several errors that affect the overall clarity and accuracy.

Answers On The Same Topic:

You have received a bill from a mobile phone (or cell phone) company for international call charges relating to a time when you did not use your phone for international calls. Write a letter to the company, complaining about this giving your reasons asking for the bill to be changed Begin your letter ‘Dear ——–‘ Do not write any addresses Write at least 150 words

I am writing to express my concern regarding an unexpected bill I recently received, which includes charges for international calls that I did not make. As a loyal customer of your company for the past five years, I have always appreciated your services and offers, which makes this incident particularly disappointing. Upon reviewing my bill, […]

Band 9

You have received a bill from a mobile phone (or cell phone) company for international call charges relating to a time when you did not use your phone for international calls. Write a letter to the company, complaining about this giving your reasons asking for the bill to be changed Begin your letter ‘Dear ——–‘ Do not write any addresses Write at least 150 words

Dear Sir, I would like your company services and genuine offers. I use your network’s five years . I would really appreciate your customer support. Although, have received my mobile bill from your company, I really disappointed that bill there is add more international call charges in the bill. I can’t accept this bills because […]

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