Letter

Band 5+: You have recently been enrolled in a training course. Write a letter to your friend telling him about it.

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Dear Rahul,

Hi ! Hope you are splendid. I’m writing this letter to inform you about a six – month course in which I just got enrolled around a week ago. This is training course that texhes about making the customer experience worthy by assisting them in any concerns the face.

The training under this course will initiate from December 1 at the Customer Service Centre that is located close to the city center. The timing for this course will be around 10 in the morning with the last class at 5 p.m.

As you are already aware that I will be opening a new clothing store next year, so this will help me to gain a multitude of information about dealing with the store visitors and solving with any issue they encounter.

I hope to catch-up with you soon.

Best Regards,

Prabh

Word Count: 143

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

course: 4

about: 3

Try using synonyms for the above words

Task Response

The letter adequately covers the requirements of the task, informing the friend about the training course. To improve, consider adding more specific details about the course content or your expectations. Also, pay attention to minor grammatical errors and sentence structure for a more polished piece. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter is generally coherent, but the organization could be improved. Consider dedicating a paragraph to each main point (course details, benefits, etc.) for better flow. The transition between the course details and its relevance to your future store could be smoother. Using cohesive devices like 'Furthermore' or 'In addition' can enhance the connection between ideas.

Lexical Resource

The vocabulary is adequate for the task, but there's room for improvement. Using more precise and varied vocabulary could elevate the letter. For example, instead of 'making the customer experience worthy,' you could say 'enhancing customer satisfaction' or 'optimizing the customer experience.' Similarly, 'a multitude of information' could be replaced with 'extensive knowledge' or 'valuable insights.'

Grammatical Range & Accuracy

The letter contains grammatical errors that affect clarity. Pay attention to verb tense consistency (e.g., 'texhes' should be 'teaches'). Also, ensure correct preposition usage ('solving with any issue' should be 'solving any issue'). Proofreading carefully for these errors will improve the overall impression.

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