Dear Sir/Madam,
I am writing to express my dissatisfaction with the service provided by your transworld company.I have been using this service for the past two years.and recently, I was satified with the internet service.
I have been regular customer of your company for the past two years.and have paid monthly bill on time.
Recently, I have been facing some issue.the internet is often may slow and sometimes disconnects completely.During the evening, I used internet for the both office and study.these problem have caused me considerable inconvinence.
I would appreciate it if u could investigate this issue and send a technician to check my connection as soon as possible.I also expect the service to be resoted to the speed promised in my package. If the problem cannot be resolved soon. I would expect some compensation or a reduction in my monthly bill.
I hope you will take this matter seriously and resolve the problem without further delay.
