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Letter

Band 5+: You have recently booked hotel in a large city. The weather was inpleasunt and heating systme was down. Write a letter

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Note: Both the topic and the answer were created by one of our users.

Dear Sir,

I hope this mail finds you well. I am Swapnil Barot who booked you hotel, “Welcome Lounge” in New York on October 23,2024. Unfortunately, I am writing this letter in regards to the heating system which was down because for the past 2 weeks. And to make the matters worst the outside temperature was 40 degree Celsius and because of that my skin has rashes and I was heaving breathing issues because of that.

In order for us to tackle the issue, we had to keep our windows open which allowed insects and fouls smell to enter our room. In addition to the we has to use ice cubes from fridge to keep ourselves cool.

Overall, it was utterly unpleasant experience with your system. To compensate, we would like to get a full apology letter from management and a full refund for the past 1 week.

Hope to hear back from you soon.

Yours Faithfully,

Swapnil Barot

Word Count: 159

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

because: 3

Try using synonyms for the above words

Task Response

6.5

The letter addresses the task appropriately, clearly outlining the complaint. However, some aspects could be more thoroughly explained for a higher score.

Coherence & Cohesion

5.5

The letter's message is mostly understandable. However, the flow could be improved with better sentence structure and paragraphing. The numerous grammatical errors impact the overall coherence.

Lexical Resource

The vocabulary used is adequate but lacks range and sophistication. More precise and varied language would enhance the letter's impact.

Grammatical Range & Accuracy

Grammatical errors are frequent and detract from the overall clarity and professionalism of the letter. Improving grammatical accuracy is crucial for a higher score.

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